A guided chat assistant for navigating the platform and finding the right flow.
The LuTiEd assistant is designed to help visitors and members understand the platform, locate the right page, and move faster through the journey without guessing.
Navigation
find the right place faster
Guidance
discover the correct route
Support
reach the right flow
Search help
questions about the platform
Route guidance
where to go next
Onboarding support
who should sign up where
Task hints
what to do after login
What the assistant should help with
Built to answer common platform questions clearly
Find the correct route
Point someone to the right public page, portal, or onboarding flow without confusion.
Explain the journey
Help visitors understand how certification, coaching, ICT4Kids, internships, and portals connect.
Reduce friction
Make it easier to move from browsing to signup or from question to action.
How it feels
More than a support link
Conversational
A friendlier way to ask questions than scanning every page manually.
Smartly guided
Helpful for new visitors who do not yet understand the platform structure.
Action-aware
Useful for pointing people to signup, portals, partner onboarding, and support flows.
Launch point
You can also open the assistant from the floating chat button.
A fixed launcher now follows the public site so visitors can quickly open the LuTiEd assistant without needing to scroll back to a help section first.
Available from public pages as a bottom-right launcher.
Best for navigation and first-contact discovery support.
Pairs with the Help Center and contact routes for deeper issues.
Best use cases
Visitors
Finding the right route or program path
Parents
Understanding coaching and child enrollment
Partners
Getting to institution onboarding quickly